Privacy Policy

Privacy Policy

Introduction

Welcome to https://pearl-finish-restoration.collision-talk.com (hereafter referred to as “Pearl Finish Restoration,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle user data, in compliance with various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This Privacy Policy covers all aspects of our online presence, including our website, applications, services, and products offered under the Pearl Finish Restoration brand. However, please note that this policy does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  • Utilizing our applications and services as authorized users.
  • Visiting our websites linked to this Privacy Policy.
  • Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  1. Account Information: Details required to create and manage your user account, such as names, email addresses, and passwords.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers, tax identification numbers, or other financial records required for payment processing and accounting purposes.
  4. Purchase Information: Details about products or services purchased from us, such as purchase dates, quantities, and prices.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our applications.
  6. Location Data: Information about your physical location when you use our services or interact with our content.
  7. Feedback: Any comments, suggestions, or reviews you provide to improve our products and services.
  8. Social Media Information: Personal data obtained from social media platforms when users choose to log in through these platforms.
  9. Product Information: Details about the products you show interest in or purchase from us, including preferences and usage patterns.

We collect this data through various means, such as user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

  1. Strictly Necessary: These ensure the basic functionality of our site, such as enabling you to log in or navigate through pages.
  2. Preference: Customizing your preferences, such as language settings or display options.
  3. Analytics: Tracking website usage and gathering statistical data for performance optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data. Our data retention policies vary depending on the type of data and its usage within our services.

Security Measures

We prioritize the protection of user data and implement robust security measures to safeguard it:

  • Employing industry-standard encryption for secure data transmission.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to your collected information.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: In some jurisdictions, the option to request the deletion of your data.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Portability: Receiving a copy of your data in a structured format for use with another service provider.
  • Objection: The right to object to the processing of your data, except where we have a legitimate justification.
  • Non-Discrimination: The prohibition against discriminating against individuals who exercise their data protection rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights under this policy, please contact us:

We value your trust in our handling of personal information and are committed to maintaining transparency throughout our privacy practices.